Monitoring - Packs implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored.
Packs heeft een oplossing geïmplimenteerd. We blijven de uitkomst van de oplossing monitoren om er zeker van te zijn dat het probleem is opgelost.
Sep 13, 2024 - 17:09 CEST
Packs heeft een oplossing geïmplimenteerd. We blijven de uitkomst van de oplossing monitoren om er zeker van te zijn dat het probleem is opgelost.
Sep 13, 2024 - 17:09 CEST
Identified - The issue has been identified by the carrier and they are working on a fix.
De oorzaak van het probleem is geïdentificeerd door de vervoerder. Zij zijn op dit moment bezig met een oplossing.
Sep 13, 2024 - 14:48 CEST
De oorzaak van het probleem is geïdentificeerd door de vervoerder. Zij zijn op dit moment bezig met een oplossing.
Sep 13, 2024 - 14:48 CEST
Monitoring - A problem with feedback requests caused this issue and a fix has been applied on our side. We apologize for the inconvenience.
Some integrations failed because the Magento system can block the Sendcloud admin user from accessing the shop after a certain number of failed feedback requests.
If your Magento integration is failing, please proceed with the following steps:
1. In Magento > System > Locked Users: Manually Unlock the Sendcloud user, or delete a row from the oauth_token_request_log table where user_name starts with Sendcloud and failures_count is 6 or more
2- Flush Magento cache and try re-authorizing the Sendcloud app in Magento 2
3- Check if the status of the Sendcloud admin user that is automatically created in Magento 2 is active
If the issue persists, please contact our Customer Support Team.
Sep 13, 2024 - 13:31 CEST
Some integrations failed because the Magento system can block the Sendcloud admin user from accessing the shop after a certain number of failed feedback requests.
If your Magento integration is failing, please proceed with the following steps:
1. In Magento > System > Locked Users: Manually Unlock the Sendcloud user, or delete a row from the oauth_token_request_log table where user_name starts with Sendcloud and failures_count is 6 or more
2- Flush Magento cache and try re-authorizing the Sendcloud app in Magento 2
3- Check if the status of the Sendcloud admin user that is automatically created in Magento 2 is active
If the issue persists, please contact our Customer Support Team.
Sep 13, 2024 - 13:31 CEST
Investigating - We are currently investigating reports of Magento V2 integrations failing.
Sep 13, 2024 - 11:25 CEST
Sep 13, 2024 - 11:25 CEST
About This Site
Welcome to the Sendcloud status page. Here you can find all the status off all of our services our partners.
Sendcloud
Operational
Sendcloud Panel
Operational
Sendcloud website
Operational
Sendcloud Email Services
Operational
Sendcloud Service points
?
Operational
AWS ec2-eu-central-1
Operational
AWS elb-eu-central-1
Operational
AWS rds-eu-central-1
Operational
AWS s3-eu-central-1
Operational
Tracking page
Operational
Sendcloud Chat
Operational
Sendcloud Phone
Operational
Sendcloud Payments
Operational
Sendcloud Infrastructure
Operational
Sendcloud Returns
Operational
Sendcloud Analytics
Operational
Dynamic Checkout Form
?
Operational
Sendcloud Print Settings
Operational
Shipping Intelligence (Tracey)
Operational
Carriers
Operational
Asendia
Operational
Bpost
Operational
Bring
Operational
BRT
Operational
Budbee
Operational
Chronopost
Operational
Colis Privé
Operational
Colissimo
Operational
Correos
Operational
Correos Express
Operational
CTT Express
Operational
Delivengo
?
Operational
Deutsche Post
Operational
DHL DE
Operational
DHL UK
Operational
DHL Express
Operational
DHL Parcel Iberia
Operational
DHL
Operational
DPD
Operational
DPD AT
?
Operational
DPD DE
Operational
DPD FR
Operational
DPD Local
Operational
DPD UK
Operational
Evri UK
Operational
Evri C2C UK
Operational
Europaket
Operational
FedEx
Operational
FedEx Crossborder
Operational
Fietskoeriers
?
Operational
Geodis
Operational
GLS
?
Operational
GLS DE
Operational
GLS ES
Operational
GLS IT
Operational
Hermes AT
Operational
Hermes DE
Operational
Homerr
Operational
Hurby
Operational
InPost ES
Operational
InPost GB
Operational
Instabox
Operational
Lettre Suivie
Operational
Mondial Relay
Operational
MHI
Operational
MRW
Operational
Nacex
Operational
Packs
Operational
Parcelforce
Operational
Post AT
Operational
Poste Italiane Delivery
Operational
Poste Italiane
Operational
PostNL
Operational
Quicargo
Operational
Royal Mail
Operational
Sandd
Operational
SEUR
Operational
Spring
Operational
StoreShippers
Operational
TIPSA
Operational
TNT IT
Operational
Trunkrs
?
Operational
UPS
Operational
Viatim
Operational
Yodel
Operational
Verzenden via Bol.com
Operational
Integrations
Operational
Afterbuy
Operational
Amazon
Operational
BigCommerce
Operational
Bol.com
Operational
CCVshop
Operational
CDiscount
Operational
ChannelEngine
Operational
Craft Commerce
Operational
Decathlon BE
Operational
Ebay
Operational
Ecwid by Lightspeed
Operational
ePages
Operational
Etsy
Operational
Exact Online
Operational
Goedgepickt
Operational
JouwWeb
Operational
JTL-Shop
Operational
Kaufland
Operational
Lightspeed eCommerce
Operational
Magento V1
Operational
Magento V2
Operational
MijnWebWinkel
Operational
Mirakl
Operational
Mirakl Connect
Operational
Odoo
Operational
OnBuy.com
Operational
OpenCart
Operational
Oxid 4
Operational
Oxid 6
Operational
Peoplevox
Operational
Plentymarkets
Operational
Prestashop
Operational
Pulpo WMS
Operational
Salesforce Commerce Cloud
Operational
Sendcloud API
Operational
Shopify
Operational
Shopware 5
Operational
Shopware 6
Operational
Shopware 6 Cloud
Operational
Squarespace
Operational
Tilroy
Operational
TikTok Shop
Operational
Webador
Operational
Weclapp
Operational
Wish
Operational
Wix
Operational
WooCommerce
Operational
Affected market
Operational
GLOBAL
Operational
AT
Operational
BE
Operational
DE
Operational
ES
Operational
FR
Operational
IT
Operational
NL
Operational
UK
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DPD DE Webservice API - Wartung / maintenance
Sep 17, 2024 20:00-21:00 CEST
Dear customer,
we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on Tuesday the 17th of September2024 between 8 pm and 9 pm (CEST)
DPD Germany's web services are available to a limited extent during these periods. Interruptions in the connections may occur. After this maintenance time slot, operation can continue as usual.
Thank you in advance for your understanding!
If you have any questions please contact us.
With best regards
Your DPD Team
Posted on Sep 12, 2024 - 11:07 CEST
we want your shipping processes to run as smoothly as possible in your day-to-day work. Therefore, we will perform maintenance work on the application on Tuesday the 17th of September2024 between 8 pm and 9 pm (CEST)
DPD Germany's web services are available to a limited extent during these periods. Interruptions in the connections may occur. After this maintenance time slot, operation can continue as usual.
Thank you in advance for your understanding!
If you have any questions please contact us.
With best regards
Your DPD Team
Posted on Sep 12, 2024 - 11:07 CEST