Third-party issue: COLISSIMO - Label announcement issues | Problème de création d’étiquettes

Incident Report for Sendcloud

Resolved

This incident has been resolved.

Posted Jan 02, 2026 - 14:41 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 02, 2026 - 14:27 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 02, 2026 - 10:42 CET

Investigating

We are currently investigating an issue preventing users from announcing labels.

Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes.

Posted Jan 02, 2026 - 09:50 CET

This incident affected: Affected market (FR) and Carriers (Colissimo).