Issues when printing A6 labels

Incident Report for Sendcloud

Resolved

This incident has been resolved.
Posted Mar 27, 2026 - 13:06 CET

Monitoring

A fix as been implemented, and we are monitoring the results.
Posted Mar 27, 2026 - 12:19 CET

Identified

The issue has been identified, and a fix is being implemented
Posted Mar 27, 2026 - 12:04 CET

Update

We are continuing to investigate this issue.
Posted Mar 27, 2026 - 11:45 CET

Investigating

We are currently investigating an issue affecting the A6 labels
We are sorry for the inconvenience.
Updates will follow.
Posted Mar 27, 2026 - 11:45 CET
This incident affected: Affected market (GLOBAL, AT, BE, DE, ES, FR, IT, NL, UK), Carriers (Amazon Shipping, Asendia, Bpost, Bring, BRT, Budbee, Chronopost, Colis Privé, Colissimo, Correos, Correos Express, CTT Express, Delivengo, Deutsche Post, DHL Benelux, DHL Express, DHL Germany, DHL Parcel Iberia, DHL Freight, DPD, DPD Austria, DPD France, DPD Local, DPD UK, Evri UK, Evri C2C UK, Europaket, FedEx, FedEx Crossborder, Cycloon, Geodis, GLS, GLS Netherlands, Hermes Germany, InPost Spain, InPost GB, Lettre Suivie, Mondial Relay, MHI, MRW, Nacex, Packs, Parcelforce, Austrian Post, Poste Italiane Delivery, Poste Italiane, PostNL, Quicargo, Royal Mail, SEUR, Spring, TIPSA, TNT Italy, Trunkrs, UPS, Viatim, Yodel, Verzenden via Bol.com, DHL Parcel GB, Evri International, InPost Poland, GLS Italy, DHL eCommerce, DHL 2 Man Handling, GLS Spain, CIRRO E-Commerce, Cainiao, Colissimo EC2C, Dachser, DB Schenker, Der Kurier, GLS Europe, InPost Italy, HIVED, Jongstra Transport, LandMark Global, Paack, PLX Parcel Logistics, PostNL Extra@Home, PostNord, Relais Colis, Sendcloud, SkyNet SkyMail, Transforce, Transmission, Postnord), and Sendcloud (Sendcloud Print Settings).